Two rows in front of us had a seat with the back cover removed, exposing the guts of the seat.
#Epic theater in clermont movie#
Our movie was in theater 15, which, when we arrived at our seats, had piles of gum on the underside of the raised armrest. The smell from the bathrooms even emanated into the hallways. The mens bathroom was filthy with urine covering a good 2 sq ft of the floor below the urinals. Have only visited once, but I left feeling greatly disappointed.
Just wear a blindfold and breathe through your mouth until youre seated and the lights go down, then breathe normally and remove the blindfold, youll be okay. If youre just looking for a place to watch a flick and dont care about anything else, this works fine. Oh and filling out their contact us page was pointless as they never responded to the first 2 (blackout and blurry) and told us we were lied to that there had to have been a manager, essentially meaning they just didnt want to speak to us. I now drive past this place to go to Universal, I-drive or Disney. Upon asking to speak to the manager we were told He just clocked out and were basically told there was no management in the building. When I asked for proof they could (or would) not give me any. The movie I wanted to see was NOT listed yet they said the coupon was not valid for that movie. The final straw for me was they have coupons and on their website it lists restrictions. On another movie it started blurry and again we had to go out and tell them. During one showing the screen went blank and we had to go out to tell them. But as the other review stated the management is HORRID. The theater itself is nice, comfortable (sometimes a bit warm on more crowded showings) and clean. I think they need to reconsider this misstep.įor the price they charge, it is definitely not worth it.
What I got were 2 teeny tiny, square, and microwaved White Castle cheeseburgers for $5.00 with beef patty so thin you could get a paper cut if you are not careful.Īnother genius idea they just came up with.get rid of the "rewards card" so, now, all rewards members have to yell their phone number at the ticket booth as the cashiers have a hard time hearing through the little hole in the window. Now, mind you, the cheeseburger in the picture on the menu looks like a regular "round" juicy, heavenly burger with decent size "round" beef patties and fresh cheese. Then, I asked to get ice cream, sundae and, once again, they were out. Rewards program is terrible compared to AMC and Regal, bombard viewers with local ads over and over again, and the concession stand always tries to unload stale pop corn on unsuspecting customers even though they tell customers they make fresh pop corn every show. This cinema is in business because they are the only game in town. After this fiasco I would have given them a zero if it was possible - especially since I tried to reach Jo DiMarsh at their corporate headquarters and never received a call back!!! I wonder how other reviewers who made comments about the long lines have the nerve to give this theatre a five star rating. I was so disgusted that I will now take the trip to AMC West Oaks rather than put up with this nonsense when I want to buy advance tickets. WHY BOTHER telling people they can print out their tickets when no one wants to accept them! Either get with the times and take the printed ticket or get a kiosk where internet ticket buyers can go or just forget about offering us tickets on the internet. After waiting about several more minutes the ticket stub collector (yes, the same one) came over to take our "internet ticket" and get our actual tickets from the cashier. We went to the line and were told that we had to go to the special desk at the back of the cashier - we then went to the "special desk" and no one was there. When the ticket was presented to the ticket-stub collector we were told that the ticket was NOT VALID and that we would have to go to the CASHIER to get the ticket. This was so funny it bordered on farcical. WHAT A JOKE! They offered the option to print out my ticket versus taking the receipt to the line to get tickets from the cashier. Dont bother to try to buy tickets in advance on the internet - you will still end up waiting on the LINE! Ive been coming here for a while but decided to try to avoid the long wait on a line by buying tickets at the EPIC website.
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